Read article.  

By IDG News Service.  Published on PCWorld Apr 4, 2016.

See how GTB is helping businesses communicate with their customers across-platforms with a mobile app that works on both iOS and Android.

What is being changed:

Starting April 18, 2016, Flex•Point™ hosted PBX customers will have a new display screen or User Interface (UI) for the 6867i and 6869i phone systems.  This is due to an upgrade in our Flex•Point™ Firmware to version 4.2.0.181.

Why the upgrade was made:

Firmware 4.2.0.181 is being released to add stability to the phone’s operation and to improve the clarity and ease-of-use of the UI.  Industry standards have shown that the enhanced color scheme and larger fonts are more user friendly.  See examples of the new phone UI screens below:

Other effects to your phone’s primary functions:

In addition to the newer contemporary UI, the Caller’s List and Redial List have been consolidated into the phone’s Call History application. Users can view their missed calls, outgoing calls, received calls, or a list of all calls made to and from their phone using the consolidated Call History application.  See an example of the Call History screen below.

Learn more:

To learn more about this firmware update, visit our FAQ page

Questions?

Contact Customer Care at 1 (877) CALL-GTB or custservice@gtb.net.

 

 

 

Today, April 13, 2016, “36,000 Verizon workers walked off the job…after failing to reach a new labor agreement.”

How this affects new and existing GTB customers

This may cause a delay for installations, new/pending orders and repair matters that require Verizon’s assistance.

When the issue will be resolved

There are no commitments by the Union to return to work immediately.  At this time, GTB is not able to provide a resolution date or time, as they are subject to Verizon’s scheduling and force requirements.

Read more about the strike

Article on CNN Money by David Goldman and Robert McLean.

 

What is being changed

Starting today, April 18, 2016, Flex•Point™ hosted PBX customers will have a new display screen or User Interface (UI) for the 6867i and 6869i phone systems.  This is due to an upgrade in our Flex•Point™ Firmware to version 4.2.0.181.

Why the upgrade was made

Firmware 4.2.0.181 is being released to add stability to the phone’s operation and to improve the clarity and ease-of-use of the UI.  Industry standards have shown that the enhanced color scheme and larger fonts are more user friendly.  See examples of the new phone UI screens below:

Other effects to your phone’s primary functions

In addition to the newer contemporary UI, the Caller’s List and Redial List have been consolidated into the phone’s Call History application. Users can view their missed calls, outgoing calls, received calls, or a list of all calls made to and from their phone using the consolidated Call History application.  See an example of the Call History screen below.

Learn more

To learn more about this firmware update, visit our FAQ page

Questions?

Contact Customer Care at 1 (877) CALL-GTB or custservice@gtb.net.

Read article by clicking here.

By Posted April 25, 2016.   

GTB can secure your network and data.  Learn more about our Network Security & Monitoring and Remote Data Backup solutions.  

Contact our Business Solutions Specialists by email or by calling 1 (877) CALL-GTB.