Dror Mei-Tal
President and CEO
Global Telecom Brokers (GTB) 

With ever-changing technology, it can be hard for small telecom companies to stay ahead of the game, and no one wants to deal with the customer service of a large corporation. Dror Mei-Tal, president and CEO of Global Telecom Brokers (GTB) shares his secrets to success: a strong focus on customers service and the ability to stay innovative and ahead of the competition.

Q: What was your mission statement? In other words, why did you decide to start GTB?

A: GTB started because we identified the need to help businesses reduce the high expense of their long distance calls. We have been able to add new products and services as the list of customers has been growing with changes in technology. As a facility-based telecom provider, we have the ability to directly control the product we sell and ensure high quality and excellent customer service.

Q: Why do your customers consider you the best at what you do?

A: Many other phone providers, unfortunately, focus on acquiring the customer and then do very little to make sure they are happy. GTB, on the other hand, spends a significant amount of resources to ensure customer satisfaction. Customer inquiries are answered promptly, users get unlimited support and support can be received in person, over the phone or the internet. To meet their needs, GTB also ensures that customers do not over spend while receiving the newest products and services required by their businesses.

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