Individual Features:

  • Call Hold
  • Call Park/Retrieve
  • Call Pickup
  • Call Transfer
  • Caller ID
  • Click to Dial
  • Conferencing (3 Way)
  • Contact Sync with Outlook
  • Direct Dial Numbers
  • Do Not Disturb
  • Enhanced Speed Dial
  • Extension Monitoring
  • Follow Me
  • Intercom
  • Paging
  • SIM Ring
  • Voicemail
  • Voicemail to Email
  • Web Admin

Company/Group Features:

Auto Attendant
A virtual operator directs calls to the appropriate extension or announcement.
Business Class Handsets
Sleek and attractive phone sets with HD voice quality and high resolution display screen.
Detailed Call Logs
Comprehensive report of all company call activities.
Door Entry Integration
Door entry systems seamlessly integrate with IP phones to give access control.
Allows you to make live announcements to a person, department, team or work area using the intercom feature on your phone.
Managed Network
High voice quality maintained using GTB’s private, managed network.
Entertain customers while on-hold with music and use recordings to promote your business.  Pick your music from a preselected list of options, such as Jazz, Contemporary, Soft Rock, or simply use your own!  GTB can also customize your recordings for you. 
Paging (overhead)
Easily and effectively connect your overhead paging system to our Flex•Point™ service to use for mass communication through the company. Overhead paging allows announcements to be delivered to the whole facility or to individual paging zones.
Shared Speed Dials
Easily quick-dial colleagues, including those in remote offices.
Allows your company administrator(s) to access and manage staff phone settings from any web browser with the Flex•Point™ web portal.

Enhanced Features:

Provide two types of Call Center solutions, depending on the size of your company and the level of sophistication you need.
Allows you to record all incoming and outbound calls by phone extension.
GTB has upgraded our former Accession Communicator platform to the MaX UC Softphone. MaX UC offers the same great functionality as Accession, but with more security. It acts as a mobile app that allows you to connect your office phone to a Smartphone, iPad/Tablet device, and/or Desktop Computer, so you can communicate with your customers and team members as if you are in the office! The Softphone provides Video Calling, Chat, Visual Voicemail, and Call Forwarding, as well as, Do-Not-Disturb functionality and the ability to store and access Outlook contacts. Users can select Wi-Fi or mobile data for low data allowances or using while roaming, etc. Soon, the app will even give companies the ability to run video meetings, so stay tuned!