March 23, 2015
No one knew that Maude was addicted to chewing gum.
No big deal – except that Maude’s cow-like behavior was taking place while conversing with customers on the company help line.
SHE MAY BE TALKING TO YOUR CUSTOMERS (and you don’t even know it).
How GTB can help
That’s where GTB’s new Call Center Plus can help.
Call...
March 10, 2015
You may not know when it is out there working for you, but I can guarantee that you will know when it’s not.
Have you ever been on your cell phone and when speaking you hear an echo of yourself? Or have you heard only part of a person’s conversation because every other syllable was dropped out? That is poor QOS...
March 2, 2015
Network security is a broad and complex topic
In its bare-bones form, network security consists of policies and provisions that control access and monitor unauthorized access to computer networks.
The advent of the Internet and its wide spread embracement has definitely made a remarkable contribution in the way people...