Movers USA CEO, Gil Ben Shoushan, describes how important it is to "truly listen to the customer first." He adds that his staff "understands that we are not only moving furniture, but we're moving family and people's lives."
For 15 years, GTB has been helping Movers USA communicate with their customers. "Being able to communicate with customers online and over the phone helps us a lot because we cannot see each and every customer prior to their move. Everything that you get from GTB helps us create this communication between us and our customers", says Shoushan. GTB is able to deliver this communication by providing them with a VoIP (Voiceover IP) phone system, as well as, high speed Internet with redundancy.
In the above video, Mr. Shoushan talks about his first introduction to GTB and shares an experience about how the redundancy helped him during a particularly harsh winter storm. He ends with, "Just like we care about our customers, we feel that GTB cares about us." Learn more about how GTB can help you.