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Help for businesses that are large, distributed or noisy
May 25, 2016
By Heather Gwaltney
There are a number of industries that struggle with exceptionally large and/or loud spaces, including Automotive, Printing & Graphics, Manufacturing and Healthcare & Medical.  Automotive centers often have a retail section where they welcome customers and a warehouse where they do the work and/or store...
Difference between a Softphone, Hardphone and Smartphone
May 16, 2016
By Heather Gwaltney
If you’re thinking about purchasing a new phone system, or expanding or upgrading your existing system, which route do you choose?  Do you select the more traditional type of hardphones?  Do you try the newer softphones or do you just stick with your existing smartphone?  In this article, I compare and contrast all...
The Ultimate Guide for Fax to Email
April 13, 2016
By Heather Gwaltney
What is Fax to Email? Fax to Email is also referred to as eFax or Fax-tu-Mail.  It’s a service that allows employees to send and receive faxes by email wherever they are without the need for a fax machine or phone line.  Seems easy and straightforward enough, right?  Although, the service is simple to use, there are a...
How to set up and manage your Accession Mobile App
March 10, 2016
By Heather Gwaltney
Accession mobile app solves these common problems Accession Mobile helps businesses solve a number of communications problems.  Here are just a few.  You’re out of the office, but need to speak to a customer or co-worker, and: You call them from your cell, and they don’t know it’s you because they see your mobile...
How to test your Internet speed and know which speed you need
February 24, 2016
By Heather Gwaltney
Interested in knowing how fast your Internet is?  Learn how to test the speed, and how to determine which speed you actually need.  In just two clicks, take GTB’s Internet speed test and learn the pros and cons of six different types of Internet service.  Here’s how to get started: Conduct a speed test with two easy...
What Features to Look for When Buying Business Phones
February 3, 2016
By Heather Gwaltney
Before you select your next office business phone system, it is important to educate your self about hosted PBX and the features that will best serve you. There are new ways to deliver voice calls to and from your office and the services provide many new features to enhance your company productivity. Hosted PBX is a...
Best Way to Finance Your Business Phone System
January 6, 2016
By Dror Mei-Tal
Common reasons to need a new phone system Your business is growing and you need to hire more people. You are relocating your business as a result of a change in size of your company. You want to see if you can save money by moving over to a hosted PBX system. Your current phone system is outdated and you need more...
Hosted PBX vs. Traditional PBX
December 15, 2015
By Heather Gwaltney
As a small business, do you select a hosted or traditional phone system?  With limited resources, it’s important you have the information you need to make a strategic decision for your company.  This article provides a simple side-by-side cost comparison of both hosted PBX phones and traditional phone systems, as well...
Business Phone System
December 2, 2015
by Heather Gwaltney
All businesses need a phone system, but with so many choices, it’s hard to know which one is best for you.  –And if you’re a small or mid-sized business, you likely don’t have a designated person with ample time to take care of everything that goes into it; to include equipment options, and types of service and...
Hosted PBX: 10 Pros and Cons to Consider for Your Business
October 28, 2015
by Heather Gwaltney
Last month, GTB published an article with a comparison of traditional “on-premise” phones and hosted PBX or VoIP phones.  This month, we focus solely on the pros and cons of the hosted PBX. Hosted PBX pros and cons      The beauty of a hosted PBX phone is that it’s managed on the cloud, as opposed to the traditional...

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